Skip to main content

Victor P. Avis D.D.S. 15 St. Pauls Avenue Staten Island, New York 10301 (718) 816-5200

 

THE AVIS ALTERNATIVE

OUR STORY

ABOUT VICTOR AVIS

MEET OUR TEAM

OUR SERVICES

ORTHODONTICS

ORTHOTROPICS

KOR WHITENING

NEW PATIENT EXPERIENCE

CONNECTIONS

AVIS LECTURE SERIES

VIDEO LINK

TESTIMONIALS

CONTACT AND LOCATION INFO

TERMS OF USE

 

Dr. Victor P. Avis, D.D.S.

15 St. Pauls Avenue

Staten Island, NY 10301

718-816-5200
fax: 718-228-7744
Office Hours
Monday       8:00 am - 4:00 pm
Tuesday       8:00 am - 5:00 pm
Wednesday 8:00 am - 5:00 pm
Thursday    9:30 am - 4:00 pm
Saturday     8:00am - 1:00 pm

Closed
Friday and Sunday


 
 
 
 
 
 
 

New Patient

Experience      

 

 

 

  

 

 

 

The Avis Philosophy

 

 

 We strive to treat each patient with respect and honesty, and provide the finest dental care in a warm, caring and comforting environment.

 

 

  We believe that when a person comes into our practice that they should be treated as if they were a very important guest in our home! 


To create this experience our core staff, who have worked together for over a decade, were selected because they share these same values. Secondly, on a regular basis, the staff has received training on customer service. We’ve traveled to Texas, brought in as "coach" a well known service expert and author, Allen Tappe, and gone through the Ritz Carlton Customer service program. We host patient focus groups to gather feedback on our performance, and meet weekly for two hours to celebrate exceptional service moments and discuss events on which we could improve. It is an ongoing process to sustain and improve our service in order to create an exceptional experience for our patients.

 

 

    With regard to providing the finest dental care, you should know that Dr. Avis has a perfectionist tendency and is driven to achieve excellence. He believes that continual education is foundational to providing exceptional dentistry. He and his laboratory technician, Paul Federico, average 4 to 5 weeks of postdoctoral education each year (more than ten times what the New York State law mandates). Furthermore, both believe that their commitment to teaching is critical not only from the aspect of giving back to the profession, but also for their own professional development and therefore the finest care for their patients.

To this end, the entire Avis team is encouraged and supported in furthering their own dental educational and sharing their experiences with our patients and the greater community.


Finally, we believe in continually reinvesting to provide our patients with a beautiful, clean office, meticulous attention to standards of sterilization, and the best technology! Our philosophy of practice is rather simple but the effort we make to bring it to life is substantial!

 

 

 

 


 

 

 

New Patient Examination

 

At your first visit, Dr. Avis will listen and find out what are your main concerns or chief complaints. He then will proceed by doing an examination of the teeth, gums and jaw. Most often a complete set of x-rays are taken at this visit.

 

Records

 

If treatment is indicated, a more detailed analysis is made. This includes models (impressions) of the teeth and photographs. The diagnostic models are then mounted on a device called an articulator so the jaw position and function can be analyzed.

 

Consultation

 

This is a conference with the patient and all interested parties to review the objectives of treatment. At times Dr. Avis will use digital pictures to help the patient understand his/her treatment. Dr. Avis will answer all your questions and concerns so that you can make an educated decision about your treatment.

 

Fees

 

Dr. Avis will always inform you of any fees before he performs treatment. Tara or Dawn will comfortably discuss your payment options and personalize your financial arrangements. Once a plan is agreed upon, we expect and appreciate prompt payment for services rendered. This helps decrease administrative work, and therefore helps to control our fees.

 

 

 

Emergency Coverage

 

If you have an emergency, please call the office. If you need to reach Dr. Avis when the office is closed, please follow the instructions on the answering machine and page Dr. Avis. If Dr. Avis is away, there is always a covering doctor.

 

 

 

 

Insurance